Safety Information

Elevator Safety

Though elevators are one of the safest forms of transportation available, following these simple guidelines can help ensure passenger safety. It's important to not only know how to properly ride elevators, but also what to do if the elevator becomes stalled. Please reference the elevator safety tips below for more information on both situations.

Elevator Safety Tips - When waiting for elevators

Know your destination

Push the elevator call button once for the direction you want to go in

Look and listen for the signal announcing your car's arrival

Be aware of health conditions that could contribute to falls or accidents

Stand clear of the elevator doors and stand aside for exiting passengers

If the arriving car is full, wait for the next car

Don't attempt to maneuver in or stop closing doors, wait for the next car

In the event of a fire or other situation that could lead to a disruption in electrical services, take the stairs

Elevator Safety Tips - When boarding elevators

Allow passengers exiting the elevator to clear before boarding

Watch your step - the elevator car may not be perfectly level with the floor

Stand clear of the doors - keep clothes and carry-ons away from the opening

Hold children and pets firmly

Passengers nearest to the doors should move first when the car arrives

Push and hold the DOOR OPEN button if doors need to be held open, or ask someone to push the button for you

Never try to stop a closing door, wait for the next car

Once on board, quickly press the button for your floor (not required on destination dispatch elevators) and move to the back of the car to make room for other passengers